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Customer Web Portal for Courier Complete: The Complete Online, Web-Based Package Tracking Software

Customer Web Portal

Customers of Courier Complete-enabled companies can enter and track their orders online and receive real-time email notifications of completed deliveries.

Online Order Entry

Our New Order Web component increases customer loyalty by improving the customer experience. Customers are able to place each order with minimal address knowledge using their own address book. Each screen is customized specifically for the logged-in customer, including mandatory fields, customized services and a customer-specific address book.

Order Tracking

With online order tracking, your customers can track their own packages with real-time proof of delivery (POD). At a glance, they can see a summary of their recent orders. One click gives a specific order’s complete details plus options for printing extra waybills.

Reports/Administration

Online invoices can be viewed, printed or saved in multiple formats and given to customers more quickly. Past invoices can also be retrieved more easily. The Web component provides detailed financial account information, including last-order details, sales-to-date, the account balance and payment history.

Finally, your customers can manage their own accounts and customize different aspects of the Web component to suit their needs.