Product Profile for Courier Complete: Courier Dispatch Software for any size Courier Company
Overview
Courier Complete is an easy-to-use, Windows-based courier operations solution specifically designed for the courier, messenger, expediting and distribution industries.
Benefits
- Improves customer service by providing real-time delivery information
- Reduces operating costs by enabling your clients to enter and track orders through the Internet
- Reduces billing and administration costs by automatically emailing invoices and statements to clients
- Increases dispatch and driver productivity through more efficient dispatching and the use of two-way data
Features
- Automated customer management
- Internet-based order entry and delivery tracking
- Real-time driver management and dispatching
- Driver settlements and sales commissions
- Automated account collections
- Accounts receivable and billing
- Sophisticated order rating
- Comprehensive reports
- Automate scheduled orders
How It Works
- Every driver uses a mobile device that can transfer data; drivers use this device to accept orders, update status and capture customer information as required (barcode scanning, signature capture, etc.)
- All order information is coordinated in the back office by a dispatcher using a web-based application
- Customers can log in to a customer website to track orders, receive notifications and view invoices