Wireless Dispatch

Wireless dispatching and status of pickups, deliveries, and PODs for improved customer service. Orders may be entered from Courier Complete Operations Component or from Customer Web Component.

Signature Capture

Upon delivery, you can require the courier to perform a delivery scan. You can also request that the name of the recipient be entered, along with the appropriate signature. By capturing actual signatures, you can reduce expensive waybill paperwork and provide additional proof of delivery over text POD’s.

Barcode Scanning

You can specify that waybills, pickups and deliveries be scanned using the integrated scanning capability. This ensures the right packages are being picked up and delivered from the right location, improving billing accuracy and customer satisfaction.

GPS

With the integrated GPS locator, dispatchers can use birds-eye, satellite or street maps to select the courier closest to your client, improving customer responsiveness and reducing mileage-related costs.

The Fleet Complete In-vehicle Tracking Suite is also available for companies that wish to track vehicles rather than couriers, reduce package theft and improve stolen vehicle recovery; reduce idling fines; reduce fuel, maintenance and wear and tear costs.

Push to Talk

An advanced push to talk (PTT) system (or mobile to mobile) for unlimited, restricted calling to dispatchers or among drivers at a fixed monthly price. With PTT, visual availability and “call me” alerts, group calling and voicemail are all included.

Courier Complete

Courier Complete Suite includes Courier Complete Operations and Customer Web Components. Courier Complete automates the front office, back-end business and in-field courier processes. It includes online customer order entry, accounts receivable, real-time delivery tracking, and account information. Details